At amp, we believe in empowering your fitness journey with innovative technology. But we understand that situations change. If you decide it's time to move on, here's how to delete your account with clarity and ease.
Steps to Delete Your Account
To delete your amp account, get in touch with our support team via live chat or email. We're here to ensure your request is handled smoothly.
Email Support: Send an email to [email protected] with the subject line "Account Deletion Request."
Live Chat: Through the app or our website use the live chat feature to speak directly with a support representative.
Important Considerations
Before you proceed, consider the following:
Loss of Access: Deleting your account means permanent loss of access to all your data and features, including workout history, personalized training plans, and progress metrics.
Data Recovery: Once your account is deleted, it can't be recovered. If you may need your data in the future, download any personal records before starting the deletion process.
Processing Time: It takes up to two business days to process account deletion requests. During this time, we ensure all your data is securely and permanently removed from our systems.
At amp, we prioritize your privacy and data security. If you have concerns or questions about this process, don’t hesitate to reach out.