If for any reason you no longer want to purchase your amp device, refunds for canceled reservations will be issued to the original payment method.
Refunds typically take 5-10 business days to process, regardless of whether it's a standard order or a pre-order, and the actual timing depends on your financial institution.
Canceling a pre-order comes with certain implications, including losing your priority access to the amp device, locked-in pricing, and any early access benefits.
Please contact support at [email protected] to cancel your reservation.