If you need to cancel your amp order, you’ll need to complete our official cancellation request form.
Refunds are issued to your original payment method and typically take 5–10 business days to appear, though the exact timing depends on your financial institution.
If you are canceling a pre-order, please keep in mind that this will remove your priority access to the amp device. You’ll also lose your locked-in pricing and any early access benefits tied to your pre-order.
If you run into any issues with your cancellation, our support team is available to help. Just click the chat icon in the bottom-left corner of the screen to connect with us.
We cannot process cancellations without this form, so please ensure you submit it before we can proceed.